Be cautious of phone calls claiming to be from Eversource
-Eversource will never demand instant payment over the phone or ask for personal information in an unsolicited call, text message, or email.
-Verify your account status by contacting Eversource directly at 800-286-2000.
To enroll in the Somerville CCE program, complete the enrollment form.
How to tell if you’re enrolled? read the electricity bill section.
To change your product choice within the Somerville CCE program, complete the change product form.
To leave the Somerville CCE program, complete the opt-out form.
If you have questions about your participation, contact the electricity supplier, Direct Energy, at (866) 968-8065, 8 AM – 8 PM EST, Monday – Friday, (8 AM – 5 PM EST, Saturday) or by email at aggregationsupport@directenergy.com.
For general program questions, email support_ma@goodenergy.com, or call (888) 306-5243 to reach Good Energy, the city of Somerville’s consultant that manages the Program. We will return your inquiry within two business days.
Somerville Community Choice Electricity is overseen by the Office of Sustainability and Environment (OSE).
You may also enroll in the Program, change your program option or leave the Program by calling Direct Energy, the program supplier, at (866) 968-8065.
How to tell if you are enrolled in the program
Check your Eversource bill (see bill sample). In the Supplier section, it should say Direct Energy City of Somerville. If Eversource or another supplier is listed, you are not participating in the Somerville Community Choice Electricity program. You may enroll at any time by completing the enrollment form.